Yves Saint Laurent Black Opium Eau de Parfum 30ml Spray

£54.99£70.00 (-21%)

20 in stock (can be backordered)
Estimated delivery by: 04/08/2021

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Yves Saint Laurent Black Opium Eau de Parfum 30ml Spray


  • Product Type : Eau de Parfum
  • Gender : Female
  • Size : 30ml
Item will be shipped in 1-2 business days
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SKU: BRF88351 Category: Tags: , , ,

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YSL Black Opium Eau De Parfum

Additional information

Estimated Delivery

2 – 5 Days

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Shipping Policy

Delivery & Shipping

Delivery Times


We strive every day to post as many orders as we can. Usually that means that most orders are posted the same day, however depending on what time your order is placed and current stock levels it may occasionally be the next day. We will send you an email once your order has been shipped so you'll know that is on its way to you. 

  • UK Tracked Delivery, £2.99
  • Europe: received within 3-5 days. £3.99

please note due to Royal Mail delays there is a delay in orders being received up to 5 days, this it out with our control. 

we apologise for any delays caused.

Delayed or Lost Parcels

We cannot class a parcel as lost unless at least 5 working days have passed for UK orders.​

Received the Wrong Items?

In the unlikely event that you receive the wrong items please contact us within 5 days and post the items back along with your invoice. Once we have received the items we will either exchange or refund your account, including the return postage so please include the postage receipt. Orders can take up to 10 days to be delivered to us and will be processed within one working day.

Shipping Destinations 

The Organic & Botanic, Amazonian Berry, Madagascan Coconut & Mandarin Orange Skincare collections can be shipped worldwide, We 1000's of Fragrances Eligible for US Delivery from our US supplier, please ensure you shop from the Fragrances (US) menu for US Delivery.

. All other collections and products are limited to the UK, Ireland, Netherlands, Belgium, Austria, Italy, Spain, Denmark and Sweden.

If you have any questions regarding shipping zones and timescales please contact us.

Refund Policy

Returns, Refunds & Exchanges


Refunds & Returns

Our Returns Policy

Our Returns Policy forms part of, and must be read in conjunction with, our Terms and Conditions of Sale. We reserve the right to change this Returns Policy at any time.

It is important that you check your order or items upon receipt and always before use. If any errors occur or issues arise then these need to be reported to us immediately so we can investigate.

Before attempting to return an order you will need to contact our customer service team to request a returns Code. Without this number it can be difficult to process your return meaning the process may take longer.

Your statutory rights

Our Returns Policy does not affect your statutory rights.

For more information about your other statutory rights, please visit the UK Government's website at: www.direct.gov.uk or contact Consumer Direct, the Government funded consumer advice service on 08454 04 05 06.

Right to Cancel

You have the right to cancel this contract within 14 days without giving reason.

The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires physical possession of the goods.

Please ensure that the items you are returning are unopened and in any original packaging. Unwanted goods need to be in pristine condition with any retail seals unbroken.

Christmas extended returns policy from the 01/11/2020 to 31/12/2020. Customers have the right to return any pristine product bought in-between these dates, until the 31/01/2021

Cancellation / Return / Exchange Policy


Returns, Refunds & Exchanges


Refunds & Returns

Our Returns Policy

Our Returns Policy forms part of, and must be read in conjunction with, our Terms and Conditions of Sale. We reserve the right to change this Returns Policy at any time.

It is important that you check your order or items upon receipt and always before use. If any errors occur or issues arise then these need to be reported to us immediately so we can investigate.

Before attempting to return an order you will need to contact our customer service team to request a returns Code. Without this number it can be difficult to process your return meaning the process may take longer.

Your statutory rights

Our Returns Policy does not affect your statutory rights.

For more information about your other statutory rights, please visit the UK Government's website at: www.direct.gov.uk or contact Consumer Direct, the Government funded consumer advice service on 08454 04 05 06.

Right to Cancel

You have the right to cancel this contract within 14 days without giving reason.

The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires physical possession of the goods.

Please ensure that the items you are returning are unopened and in any original packaging. Unwanted goods need to be in pristine condition with any retail seals unbroken.

Christmas extended returns policy from the 01/11/2020 to 31/12/2020. Customers have the right to return any pristine product bought in-between these dates, until the 31/01/2021

Effects of Cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the cost of delivery (except for supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay and not later than:

(a)14 days after the day we receive back from you any goods supplied; or

(b)(if earlier) 14 days after the day you provide evidence that you have returned the goods; or

(c)if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel the contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement. You will have to bear the direct cost of returning the goods.

What should I do if I receive an incorrect item?

We have high standards when it comes to packaging your order however mistakes, do occur from time to time. Please accept our apologies if you have received an incorrect item. As part of our customer objectives, we will do our upmost to resolve your query with speed, ease and with absolute minimal inconvenience.

We will review each case individually when considering the return of the product; in some cases we may require further information such as pictures so we can choose the best course of action. Our aim is to provide the best solution for you as quickly as possible.

What should I do if my item is damaged?

Although we take care to prevent any damage to your goods during transit it is possible that problems may arise. Please accept our apologies if you have received a damaged item.

We ask that you do not refuse delivery, instead accept the goods and contact us immediately. Refusal may actually result in a delay of the parcel being returned.

You can contact us through email @scotlandsbeauty@outlook.com or any of our social media channels, please review our Contact Us policy for more details. Please attach any pictures you have of the damage to the message. A member of our team will review the details and offer the best resolution to resolve your query.

How do I report a fault with my product?

Please accept our apologies if you believe there is a fault with your item, we take all complaints regarding the quality of our products seriously and we will need to investigate the reported fault in more detail.

Please contact our Customer Service team to arrange your return.

We will need to know your order number, the item you want to return and the reason for return. Upon receipt of these details we will provide you with a unique returns authorisation number and all the necessary information to arrange the return.

Please package the item securely and ensure our returns form is included inside.

You will need to obtain a proof of postage receipt when you send your item to us. Proof of postage does not cost anything but without it we may not be able to process your refund or replacement in the rare event that your item is lost in transit. If you request a replacement and the product is no longer available, we will process a refund back to the original account used to purchase the item.

Any item you have accepted and then returned is your responsibility until it reaches our warehouse. Please therefore ensure that you send your item back to us using a delivery service that insures you for the value of the goods.

Will you refund my postage costs to return an item?

We are more than happy to refund postage costs to return an item where the return is required due to our error. For instance:

-If we sent you the wrong item

-If the item is damaged or faulty

-Where you are returning a substitute item which you do not want to keep

We will not refund postage costs to return items which are unwanted or no longer required. These costs will need to be covered by you, again we recommend using a delivery service that insures you for the value of the goods.

We will not refund postage costs to return any item due to reported damage or fault where no error was found in the testing process. Costs of posting the item back to you will depend on the item and will be communicated to you after the testing process has been completed.

Complaints

If you are not satisfied with the way in which we have handled the return or replacement of any item, we want to hear about this. Our aim is to resolve the matter for you and ask that you please contact us via email or social media.


General Enquiries

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YSL Black Opium Eau De Parfum

Yves Saint Laurent Black Opium Eau de Parfum 30ml Spray

£54.99£70.00 (-21%)

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